Returns & Exchanges
At Zishta, we take pride in the craftsmanship of our traditional home products and offer a seamless return process if your purchase does not meet your expectations. We accept returns and exchanges within 15 days of delivery, provided the items are unused and in their original packaging.
Initiate Request
Log into your account and navigate to your order history to select the items you wish to return or exchange, or contact our support team directly.
Quality Inspection
Ensure the product is in its original condition; our team will review your request and provide a return authorization within 24-48 hours.
Safe Packaging
Pack the items securely in the original box with all traditional care instructions and accessories included to prevent damage during transit.
Pickup & Refund
Our logistics partner will collect the package from your doorstep, and your refund or exchange will be processed immediately after the item reaches our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing